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Delivering excellence together
We operate one of the most complex cold chains globally, with over 32 factories, 300 production lines, 200 warehouses and more than 2,100 distributors, delivering extraordinary ice cream experiences enjoyed in over 80 countries.
As the world’s largest ice cream company with 160 years of heritage, we combine leading capabilities and world-class innovation to set the standard for quality, sustainability and performance. Our suppliers are essential partners in creating end-to-end value across this global network.
Transition period
Following the demerger of The Magnum Ice Cream Company (TMICC) in December 2025, we are continuing our journey to become a fully independent company. During the transition period, Unilever will continue managing transactional orders and payments processing on behalf of TMICC. In some cases, you may already be engaging directly with TMICC for contracting or purchase order discussions.
Our first wave of changes — 1 November 2026
If you are in scope for Wave 1, we will introduce new processes for orders, invoicing and payments, with further information provided ahead of any changes.
Note: If you supply Magnum ICC Europe B.V. (NL43), please refer to the VAT Registration Details PDF for additional VAT registration information.
We are committed to maintaining the service our suppliers expect, protecting commercial information and providing timely updates. Thank you for your continued partnership and adaptability throughout this transition period.
Our dedicated procurement team oversees a €5.9 billion annual external spend and is organized around directs, indirects and regional support. We are committed to building resilient and agile sourcing strategies, driving innovation and forming strategic partnerships for growth. Together with our suppliers we uphold responsible sourcing standards, ensuring compliance and sustainability across every stage of the supply chain.
Integrity is non-negotiable. We live by Our Code Business Integrity - Respect, Fairness, Honesty, Care, Innovation and Collaboration – in every interaction. These principles guide how we collaborate internally and work with our business partners to ensure that we do business the right way.
We expect suppliers to
- Comply with all applicable laws and regulations
- Maintain business integrity and ethical standards, protect human rights and respect the planet.
Acting with integrity protects our people, our reputation and the communities we serve.
Useful links
Our Code of Business Integrity Principles and Code related policies – Learn more about the principles that guide TMICC employees.
Responsible Partner Policy (English) – Mandatory requirements for responsible sourcing and ethical business practices to guide relationships with our business partners.
Supplier requirements – View all mandatory requirements.
Speak Up channels – Report concerns confidentially and anonymously via our hotline and website. Failing to Speak Up when something is not right is a violation of Our Business Integrity Code and Responsible Partner Policy.
If successful in a bid, suppliers must complete the onboarding process, which includes supplier registration to provide company details and documentation to submit key forms and certifications. For more information, visit Unilever’s onboarding page.
Important: By contracting with TMICC, suppliers agree and commit to the TMICC General Terms and Conditions (GTC), available here. The supplier’s own terms do not apply unless expressly signed by TMICC.
Wave 1 legal entities
If your purchase order is from a Wave 1 legal entity, contact the TMICC Supplier Excellence Centre at TMICC-supplierexcellencecentre@magnumicecream.com for
support during the transition.
All other legal entities
For all other legal entities, continue to contact the Unilever Supplier Helpdesk.