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Invoicing and Payments
The Magnum Ice Cream Company (TMICC) uses different invoicing methods from Unilever, although Unilever Accounts Payable (AP) teams continue to support invoice processing during this transition period.
To avoid payment delays, please use the information on your Purchase Order (or provided by your TMICC contact) and follow the instructions below exactly as outlined.
1. Open the Invoicing Methods by Country (xlsx 79kb) document and filter by the items shown in red:
a) The country you are invoicing
b) The relevant TMICC entity name
The filtered results will display the invoicing method(s) available for your selected country and legal entity.
In the example above, the available invoicing methods are TradeShift and paper/email invoicing.
2. Select your preferred invoicing method by clicking the relevant icon below and follow the corresponding instructions.
Tungsten onboarding instructions
Tungsten is a self-service onboarding platform. If your country is eligible to invoice TMICC through Tungsten, please follow the steps below:
1
Access Tungsten
- If you are not already using Tungsten, go to visit Tungsten.
- If you already have an account, skip to Step 3.
2
Create an account
- Follow the instructions on how to create an account.
3
Connect to TMICC
- You must connect to the Unilever/TMICC entity you want to invoice (as per the PO you have received).
- For your request to be approved, attach one of the following in PDF format:
- A copy of the Purchase Order issued by TMICC
- A letterhead or invoice with your tax information and supplier name/number
AAA codes for connection requests:
- Magnum ICC Italy S.r.l – AAA576641161
- Magnum ICC Italy Supply S.r.l – AAA82148406
- Magnum ICC RO SRL – AAA935496067
See how to send a connection request for detailed steps.
4
Check invoice status
- To view the status of your invoices, click here.
Note: TMICC runs payments twice per week, on Tuesdays and Thursdays.
If you have not received payment when expected, please follow the checks below to identify and resolve the issue.
Did you use the correct invoicing method and provide all required details?
Please ensure you followed the steps on this webpage from Invoicing and Payments onwards.
If you emailed or posted your invoice, make sure all mandatory information was included as per the guidelines here.
Does the invoice currency match the currency on the Purchase Order (PO)?
If the currencies do not match, the invoice cannot be processed. You will need to resubmit your invoice using the PO currency.
If this is not possible, contact your TMICC representative — a revised PO or new SOW/PO may be required.
Does the total invoiced amount exceed the PO value?
Invoices will be rejected if the cumulative invoice value exceeds the PO amount.
Example:
If your PO is £30,000, and you submit:
Invoice 1: £7,000
Invoice 2: £26,500
Invoice 2 will be rejected because the total exceeds the PO.
If you need a higher PO value, speak with your TMICC contact to request an updated or new PO.
Has the requestor created the Goods Receipt (GR)?
Contact the requestor named on your PO to check they have had notification of your Invoices and have created a Goods Receipt (GR).
Invoice cannot be paid until a Goods Receipt is created
If you still need support: Check invoice status via the Supplier Helpdesk
If all the above checks are correct, please contact the Supplier Helpdesk.
Use the Genie tool in the bottom‑right corner of the page to check invoice status via the automated BOT.
If you cannot resolve the issue using the BOT, raise a support ticket in Genie.
When raising a ticket, please include at minimum:
- your supplier code,
- the PO number, and
- the invoice number